System Administration

• Established a Technical Support department, servicing over 10,000 clients with IT support and troubleshooting solutions.
• Managed a team delivering IT support, data recovery, and hardware repair services to over 1,000 clients, ensuring high‑quality service.
• Built the operator back‑office — around 40 admin routes and 128 components covering claims, moderation, feature flags, cache and diagnostics — so the platform can be run without database access.

This work is part of what we offer as IT Support & Helpdesk, Team Building & Mentoring, Frontend Development, Full‑Stack Product Development, Hardware Repair & Data Recovery, Product Strategy & Requirements and Project Management (Agile).

Building something that needs this? Get in touch.